Customer Support Available 24/7
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Free Delivery From 9am to 5pm
Can I customize my cake order?
Yes, cakes and can be decorated with edible images, inscriptions and themed sugar deacons. To place a custom order, call our help line number +92 306 – bakisto (2254786) to speak with a customer service representative.
How can I order a custom-made celebration cake?
For custom cake you just click Personalized Cake Order link and fill the form to place the order.
A. YES. We can vary the shape or color as you wish. We will need to work together to create the perfect cake for you. The best way to do it is call our help line number +92 306 – bakisto (2254786) to speak with a customer service representative.
Does Bakisto ethically source its ingredients?
Bakisto will not knowingly purchase ingredients, goods and services from suppliers that conduct their business in a way that causes significant damage to the environment. Where we do become aware of environmental concerns we will work with the supplier to find a solution to the problem. Failing this we will seek to source from an alternative supplier.
Where can I find the nutritional information for your cakes?
We use a variety of premium natural ingredients in our cakes and icings, including milk, cream, butter, eggs, sugar and flour. Our cakes do not contain any preservatives or trans fats in either the cake or icing. Currently, we do not have any other nutritional information available for review.
Do you provide large quantity orders?
Yes. If you live in the Lahore area, please email firstname.lastname@example.org for more information or to place an order. We will work with you on bulk pricing. No amount is too big, as we have catered multiple large events/shows.
Do you deliver or ship outside of Lahore?
No, currently we are offering Free delivery in Lahore only. Please consider that specialty cakes are heavy, perishable and according to their design, need extra care while been delivered. They can be easily damaged if not delivered properly.
We deliver 7 days a week, from 9 am to 9 pm.
Does bakisto have anything sugar free?
Yes, we are making Sugar Free Cakes on order.
The cake I have in mind is not available on your website? Can you help me in designing it?
Yes, Of course we can! We can design a unique, individual cake of your dreams incorporating your color scheme, ideas and other design requirements. To place a custom order, call our help line number at +92 306 – bakisto (2254786)) to speak with a customer service representative.
How do I store my Cake?
They can best store in the refrigerator, so just place them in fridge to chill upon receiving them. They can be eaten at room temperature as well. They can last up to 1 weeks in the Fridge, (If they make it that long).
How do you create your custom cakes?
Our Custom Cakes are inspired by the best cake decorators from around the world. We encourage our Guests to get in touch with us with their ideas for a cake and we’ll do our best to match that request based on what we can see.
We acknowledge that these cakes are inspired by custom made cakes made by very talented cake artists and are not always an original design.
If someone is allergic to nuts. Do your cakes come in nut free?
Most of our cakes are nuts free unless specifically ordered with nuts. Only carrot cake has nuts in it.
Do you do large quantity corporate gifts?
Yes. Our Cakes are the perfect way to show your clients/employees how appreciative you are. We’d be happy to discuss our corporate gift options with you. Please contact us by email to learn more about this option. We have had past clients that used this option forward their feedback from their customers that received these gifts and absolutely love them.
Can I use my Bakisto gift card online?
Yes, if you have a Bakisto gift card and want to use it for an online purchase, please call +92 306 – bakisto (2254786). Our customer service representative will convert the amount on your physical gift card to an eGift Certificate that can easily be used on our website. The amount will immediately be deducted from your gift card and the credit will only be good for purchases made on www.bakisto.pk
What is Bakisto Club Card discount policy?
Bakisto Club Card discount can’t be combined with other offers and promotions.It will be applicable on standard/regular price.
What are your trading hours?
Our trading hours are 9am -6pm, 7 days per week. Customer Support team is available from 9am -6pm
Which areas do you deliver?
We deliver everywhere in Lahore
Do you offer internships?
Bakisto offers internships for qualified full-time students and provide them opportunity to put their know-how to use and get practical real-world experience. To apply for an internship please send an email to email@example.com and put internship in the subject line and in the body of your email. Please note the type of work you are pursuing and be sure to attach your resume to your email.
Will you sponsor my local event/foundation/school/community group?
Fill out this form and we will contact you in the next 2 baking days. Click Here.
Do you deliver?
Yes, we are delivering 7 days per week.
How can I apply for a job at baksito?
Please visit Career for information on employment opportunities.
Can bakisto donate to charity?
We make every effort to produce the highest quality baked goods at the highest level of responsibility and partner with charities whose commitment to their passions matches ours. Please email to firstname.lastname@example.org for further details and put Charity in the subject line.
Can I pick up my cake?
Yes, you can pick up your cake from our location at 437-A Revenue Society, Hakim Chock (Near Super Victoria Store), PIA Main Boulevard, Johar Town, Lahore, Pakistan. Phone: +92 306 – bakisto (2254786).
Can I order my cakes online?
Of course, you can. You can order from our wide Range of cakes.
How long in advance should I order my cake?
Normally 2 – 4 days is a typical lead time. This time may vary during busy periods, especially during difference occasions. Short notice events can usually be accommodated depending on position availability. For your piece of mind we advise to book in early.
Orders can also be placed up to one month in advance on most occasions. Simply select your preferred delivery date from our online ordering system in your shopping cart.
Do you Deliver Midnight Order?
For Midnight Delivery Prior intimation is required and it will be charged extra apart from Delivery Charges, you can call on 0306 – bakisto (2254786) or email us at email@example.com and get the confirmation by email or WhatsApp of Midnight Delivery before Ordering.
Can I Send Some Message along with the Order?
Yes, you can send your personal message along with flowers by typing it in the Special Instruction box in the Custom Cake Order form it will be delivered on delivery slip or small gift card as you will mention..
Do I need to book a consultation?
We are a mainly an online business, but design appointments are available as well. If the cake you’d like purchase is similar to one of our cakes in our cake gallery you do not need to book a consultation. Please call us for more information at +92 306 – bakisto (2254786) during our business hours.
If the cake you’d like to purchase requires special customization, please book a consultation. Please keep in mind that cakes by consultation must be ordered at least 2 days in advance.
How do I know baksito has received my order or not?
As soon as we receive your order, an email is sent to the email id provided in the checkout form.
How can I cancel my order?
Orders must be cancelled before 24 hours of the preferred delivery date and time (PST). Please call +92 306 – bakisto (2254786) so that our customer service representative may assist you with your request
Do you Deliver at Early Morning?
Yes. For Early Morning Delivery Prior intimation is required. You can call on 0306 – bakisto (2254786) and get the confirmation by email or WhatsApp for Morning Delivery before Ordering.
Will my Order Deliver on same day I order?
Orders Placed before 2:00 PM IST will be considered for Same Day Delivery But Orders Placed on Occassions Like Valentines day,Fathers day,Mothers day. Diwali, Rakhi etc may not be considered for same day delivery.
Customer Support Available
Monday to Sunday 09am – 09pm
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